Privacy policy

Last Updated: October 30, 2026

At URBANOX, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit or purchase from our website.

1. Information We Collect

When you visit our store or place an order, we may collect:

  • Full name.

  • Billing and shipping address.

  • Email address.

  • Phone number.

  • Payment and transaction information.

  • Order history.

  • Device and browsing information.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide shipping and delivery updates.

  • Respond to customer service requests.

  • Improve our website and shopping experience.

  • Prevent fraudulent transactions.

  • Send promotional emails when you have consented to receive them.

3. Payment Information

Payments are processed through secure third-party payment providers.

URBANOX does not directly store complete payment card details on its own servers.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, and personalize the shopping experience.

You can manage cookie preferences through your browser or available website settings.

5. Sharing Your Information

We may share necessary information with trusted service providers, including:

  • Shopify and website service providers.

  • Payment processors.

  • Shipping and delivery companies.

  • Marketing and analytics providers.

We do not sell your personal information for money.

6. Data Security

We use reasonable security measures designed to protect your personal information against unauthorized access, alteration, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Opt out of marketing communications.

  • Exercise applicable privacy rights under state privacy laws.

8. Third-Party Services

Our website may contain links to third-party websites. URBANOX is not responsible for the privacy practices of external websites.

9. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this policy periodically. Changes will be published on this page.

11. Contact Us

For privacy-related questions or requests, contact:

Email: customer@urbanox.com

URBANOX – Timeless Style. Modern Identity.